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SUPPORT

Don't hesitate to contact us if you need help.
We have the tools and knowledge to advise you in any situation,
whether you need help with your server configuration or anything else related to our services. No question is irrelevant.

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Expertise

We are industry leaders in streaming, managed hosting, cloud and more. We leave no stone unturned, making sure our support team is up to date with the latest technologies.

Online All the time

Rest assured, your services are covered, should disaster strike. Our customer happiness team is available, day and night, 365 days a year, via phone or live chat.

Always On

Redundancy is key to deliver an industry leading uptime record, which is why all of our servers are housed in data centers with redundant power, network and cooling systems.

GUARANTEED UPTIME

Our Service Level Agreement, guarantees a 99.9% uptime. What does this mean for your business?
Highly available services, guaranteed to perform to specification, or we will credit your account according to our SLA.

HOW TO REACH US

Are you ready to start a conversation? Our live chat and phones are always at your disposal, ANYTIME. We recommend our live chat for general inquiries, however if you matter is urgent and requires immediate attention, give us a call at 1 646 201 4076.

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KNOWLEDGE BASE

We deliver fully managed services paired with 24/7 support. Upon request, our team of experts will assist you remotely with any inquiry related to our service. A comprehensive list of tutorials is available for do-it-yourself fanatics.