FAQ
Common questions about web hosting setup, email configuration, SSH access, and DNS management with Server Room.
How do I set up my email account in Outlook?
Go to File → Add Account in Outlook and enter your email address. When prompted for server details, select POP3 and enter the incoming and outgoing mail server addresses from your Server Room hosting dashboard. Our Outlook POP3 setup tutorial walks through every step with screenshots.
What are the benefits of SSH key authentication?
SSH key authentication is more secure than password login — it uses a cryptographic key pair so that even if your password is compromised, access to your server is still protected. It also allows passwordless login for automation and scripts. Our SSH keys tutorial covers generating and configuring keys on Ubuntu.
How do I set up custom name servers in cPanel/WHM?
Log into WHM, go to Basic cPanel & WHM Setup and enter your desired name server hostnames (e.g. ns1.yourdomain.com). Then register those hostnames as glue records with your domain registrar pointing to your server's IP. Our cPanel name server guide covers every step of the process.
Where do I find my email server settings?
Your incoming (POP3/IMAP) and outgoing (SMTP) mail server addresses, port numbers, and SSL settings are available in your Server Room hosting control panel under Email Accounts. Contact our support team via live chat if you need help locating them.
Can I get help with cPanel configuration?
Yes. Our support team is available 24/7 to assist with any cPanel or WHM configuration — from setting up email accounts and FTP users to managing databases and DNS zones. Start a live chat from this page and we'll walk you through it.
