Q: Will I be able to use my account right after I pay for it?
A: Yes, after your payment is completed, you will be able to login into your account. SHOUTcast hosting accounts are automatically activated.
Q: What are the available payment options for the SHOUTcast hosting accounts?
A: We accept payments by PayPal, Bank Transfer or by Credit Card. If you want to pay by Credit Card then you will need to confirm with us an authorization code which you will find on your bank statement next to our transaction.
Q: What does a slot mean?
A: A slot is basically 1 connection to your stream.
Q: If I have a website, can my visitors listen to my radio station from my website?
A: Yes, we will provide you with the embed code for your website.
Q: How will I be able to listen to my stream if I don't have a website?
A: With Server Room, you have access to 'custom pages'. You will have your own page within our website where your listeners will be able to hear your radio station.
Q: Can my listeners make requests for the songs that are playing on my radio station?
A: Yes, your listeners can request songs by accessing your 'custom page'
Q: I have a 24/7 streaming radio station hosted at Server Room. Can I get a white label application built for free?
A: No, only applications with the Server Room logo are free. We can also build a white label application for you but additional costs will occur ($299 for one device, $399 for two devices or $499 for three devices. You can get more information about mobile application costs by contacting our Technical Support team).
Q: Do you offer Port 80 feature?
A: Yes, each port will cost you an additional $2.99 per month.
Q: What does traffic measure?
A: Traffic represents the amount of data your listeners download from us when they stay connected to your station(s). Every listener will consume a certain amount of traffic that is equal to your bitrate, every second they listen. For example if you stream at 128 kbps ( kilobits per second ) and you have 20 listeners that stay connected for one hour, the usage formula would be: 20 ( listeners ) * 128 ( kilobits ) * 60 ( seconds ) * 60 (minutes ) / 8 ( to transform it from kilobits in kilobytes ) / 1024 ( to transform it from kilobytes in megabytes ) / 1024 ( to transform it from megabytes in gigabytes )
~= 1.10 GB/hour. So, the traffic consumption depends on the number of listeners you have, how long they stay connected to your station(s) for and the bitrate you stream at. When you have almost reached your traffic limit, you will receive an e-mail. If you reach that limit, your account will not be active until you buy extra bandwidth, or until the new billing month begins and the traffic is reset. You can also check your traffic consumption at any time in your account page, by logging into our website.